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Frequently asked questions
Returns & Warranty
What is your returns policy?
Most items can be returned within 30 days if unused and in original packaging. Faulty items are replaced or refunded at no cost.
Do your products come with a warranty?
Many do — warranty periods vary by product and are shown on the product page where applicable. Keep your order confirmation as proof of purchase.
How do I request a return?
Open the order in your account and choose Request a return, then tell us which items and why.